Mystic Rose Butterfly Aroma Car Hanging

Order Processing Time
All orders will be processed and packed within 2–5 business days.

Delivery Timeframe
Express Shipping: 6–8 business days
Standard Shipping: 7–20 business days
Delivery time is calculated from the date the order is fulfilled. Processing times may be extended during holidays and peak promotional periods. Once your order has shipped, you will receive a confirmation email with tracking information.

Return & Refund Policy
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may request a return under the following policy:

Return Window: Returns can be requested within 30 days of receiving your item.

Return Conditions:

• Item must be unused and in original condition
• Original packaging and all accessories must be included
• Proof of purchase or order number required

Refund Method:
Once the returned item is received and inspected, we will process your refund within 3–5 business days. Refunds will be issued to your original payment method. Shipping fees are non-refundable (except in cases of product quality issues).

To initiate a return, please contact our customer service team for a return authorization and detailed instructions.

• Handmade & natural: Each piece is hand-crafted, so slight marks of handwork and small size differences are normal. Those who pursue perfection should choose carefully.
• Not a medicine: Herb and incense descriptions are for cultural and educational reference only. This product is not a drug and must not replace medical treatment.
• Pregnancy & allergies: Not recommended for pregnant women or anyone with known fragrance/herbal allergies. If discomfort occurs, stop wearing and seek professional advice.
• Care & Storage: Keep away from oil and water, and do not wear in the shower. When not in use, store in a cool, dry pouch. Minor water marks or color variation will even out with regular wear.